River Ag Repair

Privacy Policy

Last updated: July 2026

River Ag Repair ("we", "us") is a sole trader mobile agricultural machinery repair business based in Margaret River, Western Australia (ABN 63 302 129 373). This policy explains what personal information we collect, why we collect it, and how it's handled.

Information we collect

When you contact us by phone, text, email, or through a form on our website or in one of our online ads, we may collect:

  • Your name
  • Phone number and/or email address
  • Suburb, postcode, or location relevant to a call-out
  • Details you provide about the machinery or issue you need help with

How we use it

We use this information only to respond to your enquiry, arrange and carry out repair or servicing work, and for invoicing related to that work. We don't use your details for unrelated marketing, and we don't sell your information to any third party.

Advertising and lead forms

If you get in touch through a Google Ads lead form, Google collects and handles your submission under its own privacy policy before it's passed on to us. You can review Google's policy at policies.google.com/privacy.

Storage and sharing

Your details are stored securely and are only shared with third parties where necessary to run the business — for example, our bookkeeping or accounting software when issuing an invoice. We don't share your information for advertising or resale purposes.

How long we keep it

We keep enquiry and job details for as long as reasonably needed for servicing history, warranty, and tax record-keeping purposes, and delete or archive older records when they're no longer required.

Your rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it. Get in touch using the details below and we'll action this promptly.

Changes to this policy

We may update this policy from time to time as the business or its tools change. The most current version will always be available at this page.

Contact us

For any privacy-related question or request:

riveragrepair@outlook.com · 0499 002 425

This policy is intended as a clear, plain-English summary for a small sole trader business and covers what's needed for services like Google Ads lead forms. It isn't formal legal advice — if your circumstances change (for example, if you take on staff or handle more sensitive customer data), it's worth having it reviewed against the Australian Privacy Act 1988 (Cth).